Take a look through our latest news, tips and our customers experiences
10 Oct 2019
Frightened of growing too fast?
It’s exciting when your business really takes off into the skies, but it can be quite frightening too.
Suddenly you need a time machine to get everything done. Your immediate thought could be to employ someone to work with you, but you might not be confident that your cashflow can conjure up another salary.
It can be a difficult decision to make, but there are alternatives.
The Genie way
We understand that it’s hard to rethink parts of your business so that they can be automated or done by someone else. We know how to help you.
No one knows your business better than you, so our expert will learn about you, your current processes, systems and needs. Together you will design a magical masterpiece that works for you.
Then they can cast a spell to keep your business running smoothly, while you build on your success. It’s up to you how involved you want to be.
When we’ve worked our wonders, you’ll have the whole spell book and everything else you need make amazing things happen, with our Genies on hand for any continuing conundrums you might have.
Extra help without extra staff
Your stratospheric service and overall customer experience have been the foundations for your success. You can’t afford to lose that special sparkle now, because you’re too busy.
This is a critical time for you and our Genies will make sure your customers continue to be enthralled, as they expect and deserve.
Because they are all experienced professionals, our Genies know the right amount of sparkle to sprinkle to create just the right effect.
While you want everything to be faultless, occasional complaints are unavoidable for growing businesses. It can be time-consuming to give a complaint the attention it deserves but, when handled well, you can create long-term customer loyalty.
Getting to the bottom of the problem, keeping records, and promptly summing their concerns and your responses in an e-mail or letter will ensure that you create the perfectly professional impression.
With all their top-quality customer service experience our Genies are spell-binding in the complaints department and can help you to achieve completely charming results.
Even when your business is thriving and your profits are growing, it’s important to keep costs under control.
Our Genies make sure your customers feel as though they are speaking with one of your team. Our Magical Marvels are so good that they sometimes handle calls to one of our clients from another, and they don’t realise their speaking to a Genie. It always makes us smile – but we’re too professional to mention it.
When you’re ready to recruit new members of staff, our Genies can help you out with that too, with delightful job descriptions and scintillating short lists.
Always here to grant a wish
Our Genies will enjoy seeing your business grow. Because they have helped you along the way, they’re always at hand to help out as you go.
It’s reassuring to know that someone who knows how your business works is just a phone call away to provide some extra help when you need it.
Share this article:
CommentsPost has no comments.
Great Business Support...
Just a click away
An excellent service and great value for money
Thank you so much for your help transcribing the two-hour TV show I did recently. The content of the show is an important part of a campaign I’m running to improve the way elderly people are cared for in the UK. The speed and professionalism of your audio typing work has helped me create greater impact and given me more tools for the job.
I’d be delighted to recommend you to others needing virtual office support. You offer an excellent service and great value for money.
Many thanks once again – and I wish you ongoing success with the business!
- Ready? Get Set. Go!
- Safe Driving in Bad Weather
- Transport tribulations
- Are You Ready For Bad Weather?
- Genial Genies at Christmas Time
- Plan something special for 2020
- Three things to plan for your business in 2020
- Boom or bust on Black Friday?
- Christmas Parties – Do You love them or hate them?
- The most important Movember message